All items are not returnable unless you should find a defect. Since most of our packaging products are hand assembled it is unlikely that there will be defects in priducrs. If you shoukd find a defect we will replace the defective products once they are returned to us so that we may examine the products for future quality correctoons.
Our shipment time is usually 3-5 (business) days after the order is placed plus the time estimated by the USPS. If an item is stocked it usually ships quicker however it is always best to eMail or call us before placing an order if you have a deadline so that you may check availability and shipping estimates.
We are not responsible for slow shipping times by the USPS since once the USPS picks up the order it is out of our hsnds and out of our control.
It is extremely important to check the specs of the product before placing an order to help ensure that the product will work for your needs.
If you are unsure if the size or color of a product will work for you it is best to purchase a sample first before buying a large lot. Products are not returnable.